About us

Our mission, vision and ethos at Express Pet Supplies

Mission

Express Pet Supplies is a family run online pet supplies company.

We Express: Passion about our products, promoting the best quality ingredients for pets. 

We Express: Our belief that 1st Class customer service is the cornerstone in providing an exceptional online retail experience.

We Express: Your service; from picking, packing, and shipping for delivery.

We Express: Confidence in our products, including FREE returns / exchanges if there is any error on our part.

We Express: Our pleasure being one of a few online retailers who offer FREE DELIVERY on all orders regardless of how much you spend.

We also offer this unique service to the whole of the UK with no postage surcharges to Highland & Island destinations.

Vision

Our vision is simple: we want to be ahead of the curve in the pet supplies industry, continuing to expand and formulate products that will cater to many household pets.

Ethos

Established in 2000, for two decades we have been focused on sourcing and presenting the best quality supplies to our pet owners. Throughout the United Kingdom and beyond, we are confident that our products fulfil and nourish our customer’s treasured pets.

Tagline

‘Express the Best to Your Pets’